Privacy Notice Updated on: +44 01263 354566
We (Us), (Our) protect your personal data. This Policy explains what we collect about visitors and users of VarnexAI (the Website), why we use it, and your choices. Contact: [email protected].
Our pledges
We aim to be open about collection and processing; use data only for the purposes described here; help you exercise privacy rights where the law allows; and apply reasonable technical and organisational measures to protect data, while recognising that no online service is completely secure.
Definitions and scope
(Personal Data) means information relating to an identified or identifiable person. (Processing) includes collecting, storing, using, sharing, and deleting data. The Website is not intended for anyone under 18 years old. If data relating to a minor is identified, it may be removed in line with applicable requirements.
What we gather
When you use the Website or Services we may collect technical data (such as IP address, device and browser type, pages viewed, timestamps, and crash logs) and information you choose to submit (for example, name, email, and phone when you ask to be connected to a third-party trading platform). Some technical data may not identify you.
You are not required to provide Personal Data, but without it we may be unable to connect you with partners or provide certain features.
Purposes and lawful grounds
We process Personal Data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Usual legal basis | |
| 1 | Pass your details on to a third-party platform you ask us to reach out to | Consent or steps taken before a contract at your request |
| 2 | Support, platform safety, fraud controls, analytics, and running the business | Legitimate interests and/or a legal requirement |
Data sharing and overseas transfers
We may disclose information to service providers who host, analyse, or maintain the Website under confidentiality duties; to third-party trading platforms where you ask us to make an introduction; to professional advisers; to regulators or other authorities where the law requires it; and to a buyer or successor in a merger or sale of assets. Information may be handled outside your country; where needed, we rely on suitable safeguards such as standard contractual clauses or other legally recognised transfer tools.
Cookies and comparable technologies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
| Essential only | Security, session management, and key site functions. |
| Functional / performance | Store preferences and review aggregated usage to make the Website better. |
How long we keep it
We keep Personal Data only for as long as needed for the purposes above and to meet legal, accounting, or reporting requirements, then delete or anonymise it where possible. Introductions to partners may be handled under separate partner retention rules disclosed by them.
Security and external websites
We use reasonable safeguards, but transmission over the internet is never entirely risk-free. The Website may link to third-party sites; their practices are governed by their own policies, not this Policy.
Your legal rights
In line with local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, as well as withdraw consent if processing is based on consent. Please contact us at [email protected] to make a rights request.
Updates
We may update this Policy by posting a new version on the Website. Material changes may also be communicated where appropriate. Continued use after updates counts as notice of the changes where the law allows.